Learning Delivery

Expert support for online and blended students

OES has a highly skilled team of online learning facilitators that support and guide your students – in line with specific unit, course and university requirements.

Highly qualified online tutors

OES is proud to attract and nurture some of the education sector’s best talent, appreciating the critical role tutors play in the online student experience.

We recruit, train and manage discipline experts who are passionate, experienced and trained in the best practice methods for teaching and assessing online students. Drawing on extensive student feedback insights and emerging models of online and blended facilitation, we ensure the teaching team is able to engage, motivate and support students at all stages in the student journey.

A passionate & connected team

Engaging and managing online tutors on behalf of our partners, OES provides a superior employment experience to retain and engage these highly skilled and credentialed staff. This includes dedicated communications and professional development for learning delivery specialists.

Creating a high performing teaching team begins with recruiting candidates that demonstrate a connection to our student-centric purpose. While the remote OES workforce is designed to scale quickly to mirror growing student numbers, a student-centric approach is always the priority.

Discover how OES delivers a student-centric learning experience:

Best practice
Learning support
Upholding quality
Industry insights

Best practice

OES draws on deep experience meeting the needs of online learners to deliver support that is engaging and personalised while sharply focused on academic outcomes.
OES builds learning communities in dynamic online classrooms. Tutors engage students in learning materials via discussion boards, quizzes and synchronous sessions such as webinars.
Tutors leverage a 360-degree view of each student’s learning engagement via our CRM dashboard.

Learning support

Our immersive training equips tutors to be highly empathetic problem solvers.
Regular, personalised check-ins and prompt responses to student questions and challenges.
As well as supporting students to achieve learning outcomes, tutors coach students to build the time management and digital literacy skills required to succeed.
Tutors use proven strategies to encourage participation from less engaged students.

Upholding quality

OES online tutors create a seamless and highly personalised learning experience for students.
They are discipline experts aligned with the pedagogical models built into the learning design.
OES also ensures all accreditation standards are met.

Industry insights

OES tutors are industry experts, and act as thought leaders in group discussions, bringing the learning to life for students.
Students value their ‘real life’ insights that demonstrate how course content relates to the workforce.

Training & supervision

OES has extensive experience in the recruitment, training and management of a high performing and scalable online teaching team. The online environment requires specialist skills, which OES delivers through in-house online training to ensure our impressive network of tutors is positioned to maximise learning outcomes and student success.

As well as being highly credentialed with excellent written communication skills, OES tutors must meet strict standards to pass our training course, demonstrating effective online facilitation and digital learning techniques.

Additionally, our unit and programme coordinators oversee and coach our tutoring team, guaranteeing that the quality of teaching support is consistently high.

Assessment delivery

OES offers extensive experience assessing thousands of students over more than a decade. With an emphasis on assessment for learning, all OES assessments are designed with clear marking criteria that enable our tutors to maintain integrity and equivalence. As well as complying with Accessibility Standards and the global Quality Matters Framework, OES assessments are benchmarked to partner standards and a rigorous review process is undertaken to ensure parity. Within these settings, our tutors are trained to provide students with meaningful, personalised feedback.