{"id":25800,"date":"2025-04-24T21:41:16","date_gmt":"2025-04-24T21:41:16","guid":{"rendered":"https:\/\/oes.com\/us\/?post_type=case-studies&#038;p=25800"},"modified":"2025-10-09T14:45:56","modified_gmt":"2025-10-09T14:45:56","slug":"contacted-in-action","status":"publish","type":"case-studies","link":"https:\/\/oes.com\/us\/case-studies\/contacted-in-action\/","title":{"rendered":"OES ContactEd: Student Support in Action"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25800\" class=\"elementor elementor-25800\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5a89228 e-flex e-con-boxed e-con e-parent\" data-id=\"5a89228\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9ea325 elementor-widget elementor-widget-heading\" data-id=\"a9ea325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Case Study<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-873b84e elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"873b84e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OES ContactEd: Student Support in Action<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3782b1f e-flex e-con-boxed e-con e-parent\" data-id=\"3782b1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49daebf elementor-widget elementor-widget-text-editor\" data-id=\"49daebf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ContactEd, powered by OES, is a specialized support solution built exclusively for higher education. Drawing on more than a decade of experience working with over 20 universities across the UK, Australia, and the US, ContactEd was designed to meet the distinct service demands in three critical areas: administration, IT, and student success.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f4804b1 e-con-full e-flex e-con e-child\" data-id=\"f4804b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b880260 elementor-position-left elementor-position-left elementor-vertical-align-middle elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image-box\" data-id=\"b880260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"21\" height=\"21\" src=\"https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2024\/12\/Icon-Laptop-OES.png\" class=\"attachment-full size-full wp-image-29366\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Blackboard<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-983db5a elementor-position-inline-start elementor-mobile-position-inline-start elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"983db5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-university\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M496 128v16a8 8 0 0 1-8 8h-24v12c0 6.627-5.373 12-12 12H60c-6.627 0-12-5.373-12-12v-12H24a8 8 0 0 1-8-8v-16a8 8 0 0 1 4.941-7.392l232-88a7.996 7.996 0 0 1 6.118 0l232 88A8 8 0 0 1 496 128zm-24 304H40c-13.255 0-24 10.745-24 24v16a8 8 0 0 0 8 8h464a8 8 0 0 0 8-8v-16c0-13.255-10.745-24-24-24zM96 192v192H60c-6.627 0-12 5.373-12 12v20h416v-20c0-6.627-5.373-12-12-12h-36V192h-64v192h-64V192h-64v192h-64V192H96z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHigher Education\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e26d721 e-flex e-con-boxed e-con e-parent\" data-id=\"e26d721\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b659f2e e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"b659f2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:75,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a392f5e elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"a392f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__a392f5e\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__a392f5e\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__a392f5e\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f15e31c e-con-full e-flex e-con e-child\" data-id=\"f15e31c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a2d77 elementor-widget elementor-widget-heading\" data-id=\"e8a2d77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Challenge\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-676728f elementor-widget elementor-widget-text-editor\" data-id=\"676728f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Universities face growing pressure to deliver seamless, scalable, and responsive student support, as key touchpoints like administrative services and IT support shape the student experience.<\/p><p>\u00a0<\/p><p>Delays, inefficiencies, and poor service in these areas contribute to a poor student journey and impact retention, institutional reputation, and even rankings and accreditation.<\/p><p>\u00a0<\/p><p>Outsourced services struggle to grasp the exacting protocols and nuanced institutional requirements of higher education. The result is operational strain and an inconsistent student experience at a time when expectations are higher than ever before\u2014and rising.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a2795 elementor-widget elementor-widget-heading\" data-id=\"22a2795\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb54afe elementor-widget elementor-widget-text-editor\" data-id=\"eb54afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ContactEd, powered by OES, is a specialized support solution built exclusively for higher education. Drawing on more than a decade of experience working with over 20 universities across the UK, Australia, and the US, ContactEd was designed to meet the distinct service demands in three critical areas: administration, IT, and student success.<\/p><p>\u00a0<\/p><p>What sets ContactEd apart is its deep understanding of the higher education environment. Staff are trained not only in technical procedures but in the context, culture, and communication expectations of academic institutions. Every support exchange is an opportunity to enhance the student\u2019s relationship with the institution and deliver an exceptional student journey, from enrollment to graduation.<\/p><p>\u00a0<\/p><p>Moreover, ContactEd\u2019s data-driven insights help clients to identify and implement operational efficiencies. Clients can access real-time reporting, have full visibility of student interactions, and maintain total control over service parameters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbc032a elementor-widget elementor-widget-heading\" data-id=\"cbc032a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22b1353 elementor-widget elementor-widget-text-editor\" data-id=\"22b1353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>ContactEd Admin<\/b><\/p><p>In administration, a deep understanding of academic calendars and student behaviors allows ContactEd to scale staffing and support around predictable peak periods, ensuring timely, accurate responses when students need it most.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e6720d7 e-con-full e-flex e-con e-child\" data-id=\"e6720d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f544780 e-con-full e-flex e-con e-child\" data-id=\"f544780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fc23edd e-con-full e-flex e-con e-child\" data-id=\"fc23edd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-670768d elementor-widget elementor-widget-image-box\" data-id=\"670768d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">15,000<\/h3><p class=\"elementor-image-box-description\">enquiries handled<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3a96af4 e-con-full e-flex e-con e-child\" data-id=\"3a96af4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d75f48 elementor-widget elementor-widget-image-box\" data-id=\"1d75f48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">92%<\/h3><p class=\"elementor-image-box-description\">satisfaction rate<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f66c81a e-con-full e-flex e-con e-child\" data-id=\"f66c81a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6eda01 elementor-widget elementor-widget-image-box\" data-id=\"e6eda01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">95%<\/h3><p class=\"elementor-image-box-description\">first-contact resolution<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd216c elementor-widget elementor-widget-text-editor\" data-id=\"3cd216c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>ContactEd Student Success<\/b><\/p><p>Years of experience working with diverse student populations means ContactEd coaches can identify early signs of disengagement and deliver targeted, empathetic support. These human-led interventions are informed by real-time engagement data and grounded in a deep understanding of the academic and personal challenges students face.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b69a4c e-con-full e-flex e-con e-child\" data-id=\"5b69a4c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2221d7c e-con-full e-flex e-con e-child\" data-id=\"2221d7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c85e06 e-con-full e-flex e-con e-child\" data-id=\"4c85e06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a960e98 elementor-widget elementor-widget-image-box\" data-id=\"a960e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">13%<\/h3><p class=\"elementor-image-box-description\">increase in pass rates<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d46ef9 e-con-full e-flex e-con e-child\" data-id=\"2d46ef9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-484ae59 elementor-widget elementor-widget-image-box\" data-id=\"484ae59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">7%<\/h3><p class=\"elementor-image-box-description\">improvement in student progression<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-59b0767 e-con-full e-flex e-con e-child\" data-id=\"59b0767\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e63f81 elementor-widget elementor-widget-image-box\" data-id=\"1e63f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">4.7%<\/h3><p class=\"elementor-image-box-description\">increase in first census retention<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ffea63 elementor-widget elementor-widget-text-editor\" data-id=\"6ffea63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>ContactEd IT Help<\/b><\/p><p>\u00a0<\/p><p>With more than 14 years supporting university IT systems, ContactEd brings an intimate knowledge of platforms like Canvas, Moodle, Blackboard, and Brightspace. This allows support agents to troubleshoot efficiently, minimize downtime, and empower students and staff to stay engaged and productive.<\/p><ul><li aria-level=\"1\">High-quality, round-the-clock support across major LMS platforms<\/li><li aria-level=\"1\">95% first-contact resolution, improving tech support outcomes without overburdening internal IT teams<\/li><li aria-level=\"1\">Enhanced support documentation based on recurring issues and platform usage insights<\/li><\/ul><p>\u00a0<\/p><p data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\"><b>The Future of Student Support<\/b><\/p><p data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">\u00a0<\/p><p>As the student journey becomes increasingly complex and digitally mediated, universities need support systems that are both expert-led and deeply human. ContactEd offers a tested model for how institutions can scale their services without compromising on quality.<\/p><p>\u00a0<\/p><p>In an era where service delivery is inseparable from student satisfaction, ContactEd is helping universities turn operational challenges into strategic advantages.<\/p><p>\u00a0<\/p><p>What sets ContactEd apart is its deep understanding of the higher education environment. Staff are trained not only in technical procedures but in the context, culture, and communication expectations of academic institutions. Every support exchange is an opportunity to enhance the student\u2019s relationship with the institution and deliver an exceptional student journey, from enrollment to graduation.<\/p><p>\u00a0<\/p><p>Moreover, ContactEd\u2019s data-driven insights help clients to identify and implement operational efficiencies. Clients can access real-time reporting, have full visibility of student interactions, and maintain total control over service parameters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d6daa70 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"d6daa70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-069514a elementor-widget elementor-widget-heading\" data-id=\"069514a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\"Partnerships for program development can feel transactional, but OES is truly an augmented team at every level. Our faculty have confidence that their courses will feature quality in the design and consistency in the overall student experience. Likewise, our Digital Learning staff appreciate the OES Learning Solutions team\u2019s expertise and reliability throughout our projects.\"<\/p>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1e3a239 e-con-full e-flex e-con e-child\" data-id=\"1e3a239\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2c845b elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c2c845b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Lorna Gonzalez<\/strong><br>\nAVP for Digital Learning, California State University Channel Islands\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1da5e7 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"e1da5e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"330\" height=\"71\" src=\"https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2024\/12\/California-State-University-Channel-Islands-Logo.png\" class=\"attachment-full size-full wp-image-28954\" alt=\"\" srcset=\"https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2024\/12\/California-State-University-Channel-Islands-Logo.png 330w, https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2024\/12\/California-State-University-Channel-Islands-Logo-300x65.png 300w\" sizes=\"auto, (max-width: 330px) 100vw, 330px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-85b0415 e-flex e-con-boxed e-con e-parent\" data-id=\"85b0415\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23534fd elementor-widget elementor-widget-heading\" data-id=\"23534fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More Customer Success Stories<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cac286 eael_liquid_glass-effect1 eael_liquid_glass_shadow-effect1 elementor-widget elementor-widget-jet-listing-grid\" data-id=\"7cac286\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"jet-listing-grid.default\">\n\t\t\t\t\t<div class=\"jet-listing-grid jet-listing\"><div class=\"jet-listing-grid__items grid-col-desk-3 grid-col-tablet-2 grid-col-mobile-1 jet-listing-grid--21611\" data-queried-id=\"25800|WP_Post\" data-nav=\"{&quot;enabled&quot;:false,&quot;type&quot;:null,&quot;more_el&quot;:null,&quot;query&quot;:[],&quot;widget_settings&quot;:{&quot;lisitng_id&quot;:21611,&quot;posts_num&quot;:3,&quot;columns&quot;:3,&quot;columns_tablet&quot;:2,&quot;columns_mobile&quot;:1,&quot;column_min_width&quot;:240,&quot;column_min_width_tablet&quot;:240,&quot;column_min_width_mobile&quot;:240,&quot;inline_columns_css&quot;:false,&quot;is_archive_template&quot;:&quot;&quot;,&quot;post_status&quot;:[&quot;publish&quot;],&quot;use_random_posts_num&quot;:&quot;&quot;,&quot;max_posts_num&quot;:9,&quot;not_found_message&quot;:&quot;No data was found&quot;,&quot;is_masonry&quot;:false,&quot;equal_columns_height&quot;:&quot;&quot;,&quot;use_load_more&quot;:&quot;&quot;,&quot;load_more_id&quot;:&quot;&quot;,&quot;load_more_type&quot;:&quot;click&quot;,&quot;load_more_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;use_custom_post_types&quot;:&quot;&quot;,&quot;custom_post_types&quot;:[],&quot;hide_widget_if&quot;:&quot;&quot;,&quot;carousel_enabled&quot;:&quot;&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;arrows&quot;:&quot;true&quot;,&quot;arrow_icon&quot;:&quot;fa fa-angle-left&quot;,&quot;dots&quot;:&quot;&quot;,&quot;autoplay&quot;:&quot;true&quot;,&quot;pause_on_hover&quot;:&quot;true&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;true&quot;,&quot;center_mode&quot;:&quot;&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500,&quot;inject_alternative_items&quot;:&quot;&quot;,&quot;injection_items&quot;:[],&quot;scroll_slider_enabled&quot;:&quot;&quot;,&quot;scroll_slider_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;custom_query&quot;:false,&quot;custom_query_id&quot;:&quot;&quot;,&quot;_element_id&quot;:&quot;&quot;,&quot;collapse_first_last_gap&quot;:false,&quot;list_tag_selection&quot;:&quot;&quot;,&quot;list_items_wrapper_tag&quot;:&quot;div&quot;,&quot;list_item_tag&quot;:&quot;div&quot;,&quot;empty_items_wrapper_tag&quot;:&quot;div&quot;}}\" data-page=\"1\" data-pages=\"4\" data-listing-source=\"posts\" data-listing-id=\"21611\" data-query-id=\"\"><div class=\"jet-listing-grid__item jet-listing-dynamic-post-32401\" data-post-id=\"32401\"  ><style type=\"text\/css\">.jet-listing-dynamic-post-32401 .elementor-element.elementor-element-22effe7:not(.elementor-motion-effects-element-type-background) > .elementor-widget-wrap, .jet-listing-dynamic-post-32401 .elementor-element.elementor-element-22effe7 > .elementor-widget-wrap > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2026\/03\/InnoEnergy-1.webp\");}<\/style>\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"21611\" class=\"elementor elementor-21611\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2e81966 e-flex e-con-boxed e-con e-parent\" data-id=\"2e81966\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cabbfb7 elementor-widget elementor-widget-jet-listing-dynamic-terms\" data-id=\"cabbfb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-listing-dynamic-terms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-listing jet-listing-dynamic-terms\"><span class=\"jet-listing-dynamic-terms__link\">Industry<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-ff3bbe9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ff3bbe9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22effe7\" data-id=\"22effe7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32b9917 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"32b9917\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oes.com\/us\/case-studies\/innoenergy-global-battery-passport-training\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9d048ab elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9d048ab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4cadd8\" data-id=\"e4cadd8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f0a907 elementor-widget elementor-widget-heading\" data-id=\"6f0a907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/innoenergy-global-battery-passport-training\/\">Supporting The Global Battery Workforce Through Scalable Online Compliance Training<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451042d elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"451042d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/innoenergy-global-battery-passport-training\/\">Battery workforce upskilled through InnoEnergy\u2019s Digital Battery Passport training<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf2c575 elementor-widget elementor-widget-heading\" data-id=\"cf2c575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/innoenergy-global-battery-passport-training\/\">Read more &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-32204\" data-post-id=\"32204\"  ><style type=\"text\/css\">.jet-listing-dynamic-post-32204 .elementor-element.elementor-element-22effe7:not(.elementor-motion-effects-element-type-background) > .elementor-widget-wrap, .jet-listing-dynamic-post-32204 .elementor-element.elementor-element-22effe7 > .elementor-widget-wrap > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2026\/02\/Case-Study-Featured-Images-1.webp\");}<\/style>\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"21611\" class=\"elementor elementor-21611\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2e81966 e-flex e-con-boxed e-con e-parent\" data-id=\"2e81966\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cabbfb7 elementor-widget elementor-widget-jet-listing-dynamic-terms\" data-id=\"cabbfb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-listing-dynamic-terms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-listing jet-listing-dynamic-terms\"><span class=\"jet-listing-dynamic-terms__link\">Industry<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-ff3bbe9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ff3bbe9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22effe7\" data-id=\"22effe7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32b9917 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"32b9917\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oes.com\/us\/case-studies\/building-sustainability-capability-in-accounting-through-online-learning\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9d048ab elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9d048ab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4cadd8\" data-id=\"e4cadd8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f0a907 elementor-widget elementor-widget-heading\" data-id=\"6f0a907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/building-sustainability-capability-in-accounting-through-online-learning\/\">Building Sustainability Capability in Accounting Through Professional Online Learning<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451042d elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"451042d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/building-sustainability-capability-in-accounting-through-online-learning\/\">Global accountants upskilled through ACCA\u2019s AI-powered Professional Diploma in Sustainability<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf2c575 elementor-widget elementor-widget-heading\" data-id=\"cf2c575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/building-sustainability-capability-in-accounting-through-online-learning\/\">Read more &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-32041\" data-post-id=\"32041\"  ><style type=\"text\/css\">.jet-listing-dynamic-post-32041 .elementor-element.elementor-element-22effe7:not(.elementor-motion-effects-element-type-background) > .elementor-widget-wrap, .jet-listing-dynamic-post-32041 .elementor-element.elementor-element-22effe7 > .elementor-widget-wrap > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/oes.com\/us\/wp\/wp-content\/uploads\/2026\/02\/ACCC-Cart-T-cell-1.webp\");}<\/style>\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"21611\" class=\"elementor elementor-21611\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2e81966 e-flex e-con-boxed e-con e-parent\" data-id=\"2e81966\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cabbfb7 elementor-widget elementor-widget-jet-listing-dynamic-terms\" data-id=\"cabbfb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-listing-dynamic-terms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-listing jet-listing-dynamic-terms\"><span class=\"jet-listing-dynamic-terms__link\">Industry<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-ff3bbe9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ff3bbe9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22effe7\" data-id=\"22effe7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32b9917 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"32b9917\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oes.com\/us\/case-studies\/strengthening-oncology-workforce-with-scalable-online-learning\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9d048ab elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9d048ab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4cadd8\" data-id=\"e4cadd8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f0a907 elementor-widget elementor-widget-heading\" data-id=\"6f0a907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/strengthening-oncology-workforce-with-scalable-online-learning\/\">Strengthening the Oncology Workforce Through Scalable Online Learning<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451042d elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"451042d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/strengthening-oncology-workforce-with-scalable-online-learning\/\">OES Learning Solutions partnered with ACCC and Rhizome to deliver an expert-led CAR T-cell therapy eCourse for busy oncology professionals. Designed for real-world clinical impact, the course improves care coordination and supports better patient outcomes.<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf2c575 elementor-widget elementor-widget-heading\" data-id=\"cf2c575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/oes.com\/us\/case-studies\/strengthening-oncology-workforce-with-scalable-online-learning\/\">Read more &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8c4912a e-con-full e-flex e-con e-parent\" data-id=\"8c4912a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-030ecec elementor-widget elementor-widget-template\" data-id=\"030ecec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"31333\" class=\"elementor elementor-31333\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35c5d09 e-flex e-con-boxed e-con e-parent\" data-id=\"35c5d09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c99afe8 e-con-full e-flex e-con e-child\" data-id=\"c99afe8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d558c45 elementor-widget elementor-widget-heading\" data-id=\"d558c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tell us your story.<br>\nWe\u2019re here to help you.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fb38fdc e-con-full e-flex e-con e-child\" data-id=\"fb38fdc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-529b08f elementor-widget elementor-widget-html\" data-id=\"529b08f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div id=\"hubspot-form-1\" \r\n  data-hubspot-form\r\n  data-region=\"na1\"\r\n  data-portal-id=\"4929071\"\r\n  data-form-id=\"8348f103-2d18-4e04-954b-31fc42a7b4bb\"\r\n  data-form-type=\"case_studies\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":206282448,"featured_media":25806,"menu_order":0,"template":"elementor_header_footer","learning-platform":[211,204,192,198],"sector":[191],"class_list":["post-25800","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","featured-grid-featured","learning-platform-blackboard","learning-platform-brightspace","learning-platform-canvas","learning-platform-moodle","sector-higher-education"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v27.3) - 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