{"id":17070,"date":"2026-08-19T10:14:38","date_gmt":"2026-08-19T10:14:38","guid":{"rendered":"https:\/\/oes.com\/uk\/?p=17070"},"modified":"2026-08-19T15:21:06","modified_gmt":"2026-08-19T15:21:06","slug":"agile-execution-why-speed-and-quality-are-not-opposites","status":"publish","type":"post","link":"https:\/\/oes.com\/uk\/agile-execution-why-speed-and-quality-are-not-opposites\/","title":{"rendered":"Agile execution: Why speed and quality are not opposites"},"content":{"rendered":"<section  class=\"block complex-copy \"\n   style=\"background-color:\">\n  <div class=\"container width-normal\" style=\"color:\">\n    <div class=\"row\">\n\n              <div class=\"col-12\">\n                    <p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-17064 size-large\" src=\"https:\/\/oes.com\/uk\/app\/uploads\/2026\/08\/SCALE-UK_4_Learner-centric_quality-1024x576.webp\" alt=\"Leading with SCALE: A framework for resilient digital higher education\" width=\"1024\" height=\"576\" srcset=\"https:\/\/oes.com\/uk\/app\/uploads\/2026\/08\/SCALE-UK_4_Learner-centric_quality-1024x576.webp 1024w, https:\/\/oes.com\/uk\/app\/uploads\/2026\/08\/SCALE-UK_4_Learner-centric_quality-300x169.webp 300w, https:\/\/oes.com\/uk\/app\/uploads\/2026\/08\/SCALE-UK_4_Learner-centric_quality-768x432.webp 768w, https:\/\/oes.com\/uk\/app\/uploads\/2026\/08\/SCALE-UK_4_Learner-centric_quality-1536x864.webp 1536w, https:\/\/oes.com\/uk\/app\/uploads\/2026\/08\/SCALE-UK_4_Learner-centric_quality.webp 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span data-contrast=\"auto\">An exciting new online programme has taken shape. Market research that predicted strong demand has proved correct and thousands of students have enroled before launch. The proposition promises to be both groundbreaking and commercially significant.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Then the build begins to slip.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Content arrives late. Approvals become bottlenecks. Teams wait on one another. Quality checks are compressed, and the fixed launch date draws ever closer. What looked like a strategic success is suddenly at risk.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At this point, institutions often feel forced to choose between moving quickly and accepting compromises or protecting quality and risk missing the moment.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Agile Execution chapter of <\/span><a href=\"https:\/\/oes.com\/uk\/resource-leading-with-scale-framework-uk\/\" target=\"_blank\" rel=\"noopener\"><b><i><span data-contrast=\"auto\">Leading with SCALE: A framework for resilient digital higher education<\/span><\/i><\/b><\/a><span data-contrast=\"auto\"> challenges that assumption. Speed and quality are not natural opposites. More often, it is rigid processes that make them appear that way.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The full SCALE guide sets out five interconnected pillars for building sustainable digital capability: <a href=\"http:\/\/oes.com\/uk\/strategy-first-how-to-build-digital-transformation-around-institutional-purpose\" target=\"_blank\" rel=\"noopener\">Strategy First<\/a>, <a href=\"http:\/\/oes.com\/uk\/collaborative-design-why-academic-resistance-may-be-the-most-useful-feedback-you-receive\" target=\"_blank\" rel=\"noopener\">Collaborative Design<\/a>, Agile Execution, <a href=\"http:\/\/oes.com\/uk\/learner-centric-quality-why-satisfaction-is-not-the-same-as-success\" target=\"_blank\" rel=\"noopener\">Learner-Centric Quality<\/a> and <a href=\"http:\/\/oes.com\/uk\/evergreen-innovation-how-sustainable-innovation-keeps-digital-learning-future-ready\" target=\"_blank\" rel=\"noopener\">Evergreen Innovation<\/a>. Strategy establishes the direction and Collaboration creates shared ownership. Agile Execution turns that alignment into progress without allowing urgency to erode standards.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">The problem is not always the deadline<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nHigher education projects rarely unfold in a straight line because subject matter experts (SME) are balancing competing responsibilities and approval cycles can be complex. Requirements change, feedback arrives late and dependencies appear only once the work is under way.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Yet many digital learning projects are still managed through linear processes in which one stage must be fully completed before the next can begin. When a delay occurs early in the chain, every team downstream feels the impact.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That is when pressure builds, and quality assurance starts to feel like a final obstacle rather than an integral part of development.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Agility offers a different way of working.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<blockquote><p><span data-contrast=\"auto\">\u201cAgile execution isn&#8217;t so much about asking people to work faster as about creating a process that can absorb change,&#8221; says Arlene Stewart, Director of Academics and Operations at OES UK. &#8221; Applied well, agility exposes risks earlier and keep progress moving without losing sight of academic quality.\u201d<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><\/blockquote>\n<h2><b><span data-contrast=\"auto\">Agility is structure, not haste<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nFirst coined in 2001 as an innovative and effective software development methodology, the term \u201cagile\u201d is sometimes misunderstood as shorthand for speed, informality or constant change.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Within SCALE, it means something more disciplined: breaking complex work into manageable stages, creating regular opportunities for review and allowing different areas of the project to progress in a coordinated way.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The need for this is particularly acute in UK higher education. Nine in ten vice-chancellors report unprecedented uncertainty combined with a desire for rapid growth, yet many institutions continue to rely on linear planning and sequential delivery models. The SCALE guide\u2019s central insight is that agility is less about accelerating every task than about building the resilience to respond when plans inevitably shift.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The difference becomes visible when something goes wrong.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In a rigid process, one missing approval can stall an entire build. In an agile one, teams have a clearer view of dependencies, and work can continue in parallel. This allows problems to be identified while they are still manageable rather than during a high-stakes review.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Where traditional delivery begins to break down<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nThe SCALE Guide was developed by OES based on over 15 years of working with institutions. In that time, we&#8217;ve seen the same patterns emerge from delayed content and changing requirements to variable academic staff availability.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The <\/span><span data-contrast=\"auto\">Agile Execution<\/span><span data-contrast=\"auto\"> chapter explores how institutions can redesign those workflows and shows how institutions can create momentum without stripping out the reflection that quality depends on.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">An agile project reorganises the work so teams can:<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Keep design, media production and quality assurance moving in parallel<\/span><\/b><span data-contrast=\"auto\">, reducing unnecessary waiting between teams.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Gather and apply feedback throughout development<\/span><\/b><span data-contrast=\"auto\">, rather than relying on a single high-stakes review at the end.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Identify risks and bottlenecks earlier<\/span><\/b><span data-contrast=\"auto\">, before they spread across the wider programme.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Respond to changing priorities or delays<\/span><\/b><span data-contrast=\"auto\"> without losing momentum, visibility or control.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Protect academic and quality standards at every stage<\/span><\/b><span data-contrast=\"auto\">, rather than treating them as final checks before launch.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u201cLeaders should be wary of treating every delay as a performance problem,\u201d says Andrea Burrows, Managing Director of OES UK. \u201cSometimes the real issue is the operating model.\u201d<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">The link between agility and quality<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nOne of the most valuable benefits of applying the lessons in the Agile Execution chapter of SCALE is that more agility is often a strong foundation for better quality.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When reviews, multimedia improvements, accessibility checks, and technical testing are postponed until delivery is almost complete, problems become more expensive and disruptive to fix. A seemingly small issue in an assessment or media asset may already have been repeated across an entire programme.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Agile delivery brings those checks forward. By developing in manageable stages and gathering feedback throughout the build, academic staff can engage with tangible examples rather than abstract plans, while design, media and quality teams can refine their work before inconsistencies spread.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This is how Agile Execution builds naturally on the earlier pillars of SCALE. If strategy defines the intended outcome, and Collaborative Design ensures optimal academic expertise, agility then creates repeated opportunities to test whether that shared intent is being translated into the learning experience.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This lays out the groundwork for the next pillar, <\/span><b><span data-contrast=\"auto\">Learner-Centric Quality<\/span><\/b><span data-contrast=\"auto\">. Quality is not a separate layer applied once delivery is complete. It is the cumulative result of decisions made throughout the process.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Case study: Agile Execution in practice<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nThe SCALE guide brings agility to life through a high-stakes project involving a globally renowned business school.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The institution needs to move its flagship MBA and Executive MBA programmes into a digital format under significant time pressure. The resulting student experience has to preserve the academic rigour and reputation associated with a premier institution.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Rather than treating the work as one large, high-risk build, the project is delivered in phases. Priorities are aligned with cohort launch dates, essential student entry points are established early and more complex course elements move through structured development and review.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Between September 2020 and March 2021, more than 25 full course builds are completed while meeting every key academic milestone. The online programme becomes a flagship for the institution.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The result demonstrates what becomes possible when delivery is designed for complexity rather than forced through a rigid sequence.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Could your process absorb disruption?<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nThe SCALE guide encourages institutions to assess not only whether a project plan exists, but whether that plan can withstand real-world conditions.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Can work continue when an academic approval is delayed? Are teams able to identify risks before they affect launch? Can priorities shift without derailing the wider programme? Are quality and accessibility built into the process, or left until the end?<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The guide&#8217;s Agile Execution checklist helps leaders and delivery teams examine these questions across workflow design, academic engagement, quality safeguards and adaptability. Rather than prescribing one fixed methodology, it offers a way to identify where current processes may be creating avoidable delays.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Agility turns intent into momentum<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\"><br \/>\nImagine the same high-stakes launch under a different operating model. Content is still evolving. Academic approvals still require care. Priorities still shift. But the project is no longer dependent on a single linear sequence where one delay slows everything that follows.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Instead, teams can see dependencies early. Design, media production and quality assurance move in parallel. Feedback is gathered while changes are still manageable. Accessibility and quality checks are built into the process rather than compressed at the end. When pressure rises, the work bends without breaking.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That is what Agile Execution makes possible. It turns strategic intent and shared ownership into visible momentum without treating speed and quality as competing priorities.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">But it is still only one part of the framework. Speed without learner-centred quality can produce inconsistency. Efficient delivery without adaptability can create systems that date quickly. The value of SCALE lies in how its five pillars operate together.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/oes.com\/uk\/resource-leading-with-scale-framework-uk\/\" target=\"_blank\" rel=\"noopener\">Download the full Leading with SCALE<\/a> guide to explore the Agile Execution chapter and discover how all five pillars combine to create digital learning that can move at pace without compromising quality.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n                  <\/div>\n      \n      \n    <\/div>\n  <\/div>\n\n  <\/section>\n\n\n<section class=\"block-content\"><div class=\"container\">\n<p><\/p>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Discover how agile execution helps universities deliver digital learning faster, reduce bottlenecks and maintain academic quality through adaptable, resilient project delivery processes.<\/p>\n","protected":false},"author":52,"featured_media":17063,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[81,136],"class_list":["post-17070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-edtech","tag-scale"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v23.4) - 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