OES’s highly qualified Academic team bring a wealth of experience and expertise to their role, ensuring that academic rigour and excellence is front and centre of all the programs we deliver for our partner universities. Drawing upon the latest academic research, analytics and student feedback, the team works closely with university academics and industry bodies to ensure robust quality assurance safeguards are in place, which in turn supports a strategic focus on nurturing student success.
The Finance team provides the expertise that underpins the commercial decisions that shape the future of OES. Working closely with other departments, the team supports the delivery of strategic goals: managing financial performance, efficiently allocating financial resources, and providing data-driven insights that bring clarity to key decision-making – crucial in the fast-moving education sector.
The Growth team understands the distinct challenges that face universities in an education sector characterised by technological disruption and increased global competition. The Growth team – prioritising a collaborative and open-ended approach – build and sustain critical business relationships, working closely with partner universities to devise high-impact and fit-for-purpose solutions that support long-term, sustainable growth.
The Human Resources team foster the high-performance and vibrant workplace culture OES is known for, where people and values matter most. The team plays a key role in delivering a ‘best employer’ experience that empowers employees to perform their best ability, and positively impact student lives. Innovation is at the heart of the Human Resources team’s approach to employee engagement, and is a core component in the uplift of every OES employee’s professional journey.
Information Technology is the wheel that keeps OES turning. Not only does the highly-skilled Information Technology team provide internal operational support, but they also implement innovative new projects for our university partners. They pave our way into the future of online learning, delivering customised EdTech solutions that position our partner universities at the forefront of learning in the digital era.
The Learning Design team at OES have a breadth of skills to enhance student learning. With a focus on user-focused design, pedagogical methods and design principles, our passionate learning designers are committed to develop engaging, intuitive and quality learning experiences.
Video: hear from members of our innovative Learning Design team.
OES’s creative and agile marketing team play a fundamental role in attracting prospective students and connecting these students with the possibility of realising their career and study aspirations. An experienced team of marketing and acquisition experts, the team is passionate about making information easy to access on OES’s partner websites, coordinating high-impact and multi-channel advertising campaigns, and guiding current students – in the form of personalised email journeys – through their online study experience.
Our high-energy Partnerships team drives the growth and health of OES’s university partnerships. Leveraging OES’s digital capabilities, the team ensures practical steps are taken to first understand, then meet the individualised needs of our partners. The team plays a key role in helping our partners scale up to reach more students, and to do so without compromising on quality or academic integrity. All of which leads to strong commercial outcomes in the highly regulated education industry.
The Strategy team play a key role in defining OES’s strategic vision, and have been instrumental in OES’s successful transformation into a global multi-partner, multi-solution business. A team of creative thinkers with education, technology and business acumen, the Strategy team provide a business-wide launchpad for new services and programs, all in support of our core business purpose supporting student success.
Our Student Experience & Insights team is committed to supporting student success, applying research and fine tuned learning analytics that informs key decision-making, while supporting students throughout their study journey via student mentorship, outbound engagement campaigns and more. The team draws upon their varied expertise in learning analytics, academic research and UX design to glean compelling and actionable insights from a range of data, using it as an evidence-based foundation to improve student retention, progression and success.
OES’s high-performing Sales team play a pivotal role converting marketing leads into enrolments, guiding prospective students and providing key information for students to make an informed choice. Responsible for overseeing applications and assessing student documentation to establish entry criteria, the Sales team ensure prospective students find the course that best matches their aspirations.
Video: meet members of our Student Recruitment team.
The Student Services team is positioned on the frontline of the student experience. The team provides efficient and innovative administrative services for students, ensuring ensure a seamless experience from enrolment to graduation. They work closely with both students and universities to understand how we can best support diverse student needs.
Our dedicated Student Support team act as the primary point of inbound and outbound support for new and current students. Student Advisors are on the frontline of the student experience providing efficient and timely general academic guidance and technical, administrative and pastoral advice. They are supported by a team of Student Coaches who proactively engage with students at key milestones of their study journey. The team’s singular focus is to keep students on the path to success.
Video: meet members of our Student Support team.
The UK teams manage the relationship with OES’s business partners in the UK, providing end-to-end services for our UK partners. Working closely with these universities to create student-centric online learning experiences, the UK teams also play a key role in OES’s growth initiatives, as we continue to take our world-class online learning model to a global audience.
The Vocational Education and Training (VET) team work closely with our dual sector University partner, Swinburne University and students Australia-wide to deliver a range of Diploma-level programs. VET qualifications act as a pathway for students looking to progress into higher education studies, and provide valuable upskilling and reskilling opportunities for those already in the workforce. The team works with students from enrolment to graduation, providing valuable assistance and support to their online studies as they set out to achieve their educational and career goals.
Return to Teams